Support Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Answer Guarantee

  • Our team of specialists will do their best to answer to your support requests in less than 1 hour. If, however, the difficulty you have come across demands aid from the Admin =Team,= we’ll forward the ticket to the technician on duty and will write a reply to let you know.

  • Top quality support service
  • Professional Technical Assistance Service

  • Our customer assist crew is going to be working for you 24/7/365 to to respond to all service demand tickets that you send to us. We offer technical assistance for all the software programs that are pre–installed on your server. These include our in–house produced Web Control Panel, the selected Operating System and also the server admin panel (based on the VPS type).

  • Intuitive help center
  • A Descriptive Help Section

  • In the Web Control Panel that is offered free–of–charge with your virtual server, you can find an educational Help section, consisting of all you should know about maintaining your web–sites and software packages. We have integrated a wide array of how to reports and video courses that display the important web site administration responsibilities in an understandable fashion.