1 hour ticket response
GB Hosting’s team of customer service technicians is specialized in giving prompt answers to each of your inquiries. We’ll review your helpdesk ticket as soon as it’s been submitted and will respond with a solution within less than 1 hour after the ticket submission. Actually, our average technical support ticket response time is twenty minutes.
A Premium Support Service
Each member of our support staff has several years of experience in the Linux cloud web hosting industry and the vast majority of them have worked for us for at least 5 years. They all are eager to reply to all your questions in the most competent way possible.
An Easy–to–Navigate Help Section
Included in the Web Control Panel is an easy–to–navigate Help section, which offers you different sources of information. You can search through a regularly updated knowledge base featuring web hosting account management articles and web site administration articles, check our educational video tutorials or have a peek at our F.A.Q. section.