Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Providing excellent quality support on–time is our main priority, so we support each Linux cloud web hosting plan with a one hour ticket resolution guarantee. After you share a ticket or send us an e–mail, our client customer assistance team will do their best to supply the most satisfactory answer to your problem and to offer you advice promptly.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us anytime needed. Our team of consultants will undoubtedly be on–line for you 24x7x365 to react to all of your doubts and to deal with any issue you might have. You can easily send us a technical support ticket from your Web Control Panel or drop an email message at any time. Furthermore, on business days, you could call us or take advantage of the live chatting service.

  • Intuitive help center
  • An Intuitive Help Section

  • GB Hosting’s Control Panel features a wide–ranging knowledge base that’s built–into all areas. In each section, you’ll find a Help button that will load for you a list of step–by–step online classes on how to use a certain function or perform a certain action. Also, we have created short training online videos to help you to get a better idea of the Control Panel’s interface.